Shipping & Returns

Shipping

Typical order processing after purchase is 1-2 business days. Multiple shipping options are available during checkout. Please refer to the shipping service you choose during checkout (i.e. UPS, Postal Service) for information on estimated delivery times. All Tommy Tape shipments originate from our manufacturing facility in Berlin, CT United States – Zip Code 06037. Please call us at (888) 866-8273 or Contact Us to inquire about the latest tracking status of your order in the event you have not received it in a timely manner.

Returns

In the event your product is defective, you can return the product and get a full refund or exchange the product for another one.

You can return a product for up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please call us at (888) 866-8273 or use the form on the Contact Us page  for information about returning your product. We do not accept returns unless an Return Authorization has been issued by our customer service department.